Microsoft introduced a new feature in the latest Windows update that made OneDrive and SharePoint sync. However, there are many issues with this change which can prevent your files from syncing properly and you may not be able to access them on computers without admin rights or where PowerShell is disabled. In order for these restrictions to be lifted, Microsoft had to release a new tool as part of their bug fixes rolling out now called “OneDrive Repair Tool”.
“How do I fix onedrive sync issues in Windows 10?” is a question that has been asked many times. This article will go over the steps to fix OneDrive sync issues.
Milan Stanojevic is a writer who lives in Belgrade, Serbia.
Expert in Windows and Software
Milan has been fascinated by computers since he was a youngster, and this has led him to be interested in all PC-related technology. He worked as a front-end web developer before joining WindowsReport. Continue reading
Date last updated: December 20, 2021
Publish date: July 2020
- There’s no questioning OneDrive’s value in terms of storage and other features.
- However, sync difficulties, particularly when using Sharepoint, may degrade your user experience. Here are several fast solutions to this problem.
- In the case of Sharepoint, have a look at our Sharepoint Guides for further tips on how to keep it functioning well.
- Don’t be afraid to take use of all of the useful information in our OneDrive Troubleshooting Hub.
OneDrive is a cloud storage service for Windows that allows you to securely store your personal files and access them from any place, device, or time – and from any browser.
It functions similarly to Google Drive or Dropbox, but with a distinct storage size and set of features. As a result, OneDrive to SharePoint sync difficulties are quite frustrating.
Sync conflicts, item threshold, no metadata sync or inability to sync particular folders are some of the OneDrive SharePoint sync difficulties, as is the simplicity of removing a file or folder.
These are also reasons why OneDrive and SharePoint don’t sync, so we’ll go through several methods to help you fix the problem.
FIX: Sync difficulties with OneDrive and SharePoint
1. Basic troubleshooting advice
You can do a number of things to get the most out of your OneDrive and make syncing easier, including:
- Updating OneDrive to the most recent version
- Because OneDrive files on-demand allows you to view all files without downloading them all and filling up your device’s storage, you should only sync what you need.
- Make sure you’re not synchronizing too many files at once. If OneDrive is stalled for an extended period of time or displays the Processing status as 0KB or xMB, you may have a large number of items on the disk or numerous files waiting to be uploaded, which may slow down the sync process. Instead of utilizing the website’s Upload button, upload the files to the OneDrive desktop program.
- Mark files as offline on all mobile devices so you may read them at any time, even if you’re not connected to the internet (they’ll be read-only).
- Check and compare the OneDrive storage capacity you have to the available computer disk space to stay under the storage limit. If they’re both restricted, you’ll need to transfer or remove some files, or cut the amount down. You may also purchase more storage or choose which folders to sync with your PC.
- You may also pause and resume synchronizing.
- Check for unsupported characters and/or incorrect file types in your file and folder names.
- Ascertain that the file sizes, item counts, and file path lengths are all within the suggested and acceptable ranges.
2. Set up the OneDrive sync client.
By setting and activating the new OneDrive sync client in the SharePoint Admin center, you may resolve OneDrive SharePoint sync difficulties. Here’s how to do it:
- Admin Center for Office 365
- Navigate to the SharePoint Administration Center (Admin Centers>SharePoint).
- Select Settings from the drop-down menu. Begin a new client
- Click OK, and then wait for the modification to take effect in your surroundings (may take some hours)
- Remove the old sync client from the desktop since it is no longer required – Control Panel>Programs>Uninstall
- Using the new client, resync the libraries you previously synchronized (do this for any libraries you wish to sync or resync).
- You may choose which folders to sync with your laptop (though this is optional)
3. Determine if the problem is related to a certain folder.
When the dark blue cloud symbol (OneDrive) in your system tray shows a red X, you’ll know the sync is broken. You can examine the sync faults by right-clicking on this icon, which displays a list of any files or folders that aren’t connecting correctly. To see whether it’s a certain folder, follow these steps:
- By selecting upload in the library, you may add a new file to the OneDrive for Business library.
- Right-click OneDrive for Business and choose Sync Now from the context menu.
- Move your cursor over the OneDrive for Business symbol on your computer’s taskbar. Is there a text that says something like OneDrive for Business – Syncing files, xx remained OR OneDrive for Business – processing changes?
- Go to a genuine SharePoint document library, such as one on a team site.
- To see whether OneDrive can sync a regular SharePoint document library, click Sync.
- Allow another individual to share a folder in your OneDrive for Business library with you, then sync that library to see what happens.
4. Obtain authorization for the library and the site.
You’ll need the appropriate permissions at the library and site level if you’re using the traditional OneDrive for Business sync client to sync a SharePoint online team site library. To see whether you have edit or higher rights at the library level, follow these steps:
- In SharePoint Online, go to the library > LIBRARY > Library settings > Permissions and Management > Permissions for this document library.
- Check Permissions > Enter your account in the box > Check Now. Please select Stop Inheriting Rights if the account does not have the permissions.
- To provide the Edit permission to the account used to sync the library, click Grant Permissions.
If you are not a SharePoint admin, contact the site collection’s admin or global admin to re-add your account to the Admin group.
Go to SharePoint admin center > Site Collections > choose the site collection > Owners > Manage administrators > Site Collections Administrators > add your account > OK as a SharePoint admin or global admin.
If there is another site collection admin, he may add people to this group by going to Site Settings > Users and Permissions > Site Permissions > Teamsite Owners > New.
After that, use the Fix it Tool to erase the OneDrive for Business cache and stop syncing the library. Re-enter your credentials and re-sync the libraries.
Please be aware that using this tool may result in data loss.
Follow these steps to sync specified folders from a SharePoint library:
- Select SharePoint from the Office 365 app launcher.
- Select the website you wish to sync.
- Select Documents or go to the subfolder you’d want to sync.
- Choose Sync now after clicking Sync.
- Select the folders you wish to sync, then click Start Synchronization.
5. Make changes to the registry
If the OneDrive SharePoint sync problems continue, follow the steps below to see what happens:
6. Adjust the synchronization settings
Follow the procedures below to alter the directories that sync for a site or to stop syncing all files on a site:
- Right-click the blue OneDrive cloud symbol in the taskbar’s notification area.
- Click Settings. To view the OneDrive symbol, you may need to click the Show hidden icons arrow adjacent to the notification area.
- To get a list of all your synchronizing sites, go to the Account tab.
- To alter the folders you’re syncing, click Choose folders for that library, and then choose the folders you wish to sync.
- To stop a site from synchronizing, click Stop sync next to it. You’ll still have copies of the files on your computer, which you may delete if you choose.
- Select Start from the context menu by right-clicking it. Run
- To open Registry Editor, type regedit.
- Make that the value of TeamSiteSyncPreview is set to 1 in HKEY CURRENT USERSOFTWAREMicrosoftOneDrive.
7. Switch to a different cloud storage service.
If you’re having trouble with synchronization, it’s time to invest in a good, specialized solution to help you simplify your assets and get everything in order.
Sync is the greatest in the industry right now, and it works like a charm, enabling you to sync all of your assets with ease. Furthermore, since your data are safely uploaded on the cloud, you may save, share, and view them from anywhere.
Through robust end-to-end encryption, Sync’s cloud storage platform is 100% devoted to keeping your data private and safe. Sync also offers a free 5 GB storage space, similar to OneDrive, with the option to increase at any moment.
Just when you thought you’d seen all this tool has to offer, Sync shows us that we’re just scratching the surface. This all-in-one program provides superior communication tools, productivity advantages, and data recovery capabilities to meet all of your requirements.
Let’s take a brief look at some of its important features:
- Sync and back up your data across all of your computers and devices in real time.
- For maximum privacy, choose an encrypted cloud storage provider.
- Tools and features for cooperation and sharing
- Data security, file history, and robust data recovery are all included.
- Password security and granular permissions are included in the advanced sharing controls.
- There’s an option called selective sync that you may use.
Did any of these suggestions assist you? Please share your thoughts in the comments box below.
Was this page of assistance to you?
Thank you very much!
There are insufficient details It’s difficult to comprehend Other Speak with a Professional
Start a discussion.
Watch This Video-
The “onedrive reset” is a solution when OneDrive SharePoint sync issues occur. The steps are as follows:
1. Right-click on the OneDrive icon in the taskbar and select Properties.
2. Click on Advanced tab and press Stop syncing to stop all syncs.
3. Open File Explorer, navigate to C:\Users\YourUserName\OneDrive and delete everything in this folder except for the OneDrive shortcut file ().
Frequently Asked Questions
How do I fix OneDrive sync issues?
A: To resolve OneDrive sync issues, try the following steps.
1) Restart your computer or sign out and back in to Windows (not restarting will not fix this issue).
2) Sign into a different account on your device that has access to the external file(s). If there is more than one account with permissions then select which you would like for it to use instead of continuing to download from Microsoft OneDrive.
3) Download any updates available for your phones operating system if possible by going through the Settings app on both the phone and PC/Mac laptop.
4) Reinstall apps that were causing problems when installing them before (iTunes after uninstalling streaming services such as Spotify may be a good idea), check package contents for any unwanted programs, disable unnecessary startup items in Task Manager if necessary, run Disk Cleanup periodically – some third party storage drivers are known culprits and can cause corruption similar errors
How do I resolve sync issues in SharePoint?
A: To resolve sync issues in SharePoint, you should check for potential causes of errors which can be narrowed down to specific items.
How do I sync my SharePoint with OneDrive?
A: If you have a SharePoint site that is using the OneDrive sync method, then all you need to do is go into Settings > App settings of it and tell it which drive you want to use. The other option for syncing your SharePoint content with OneDrive would be to export your documents from Sharepoint as an XML document or create a web application package (WAP) file and upload that directly onto OneDrive instead.
- onedrive sync issues no access permissions to the item
- onedrive not syncing windows 10
- sharepoint not syncing with onedrive
- onedrive sync problems mac
- onedrive troubleshooter